Welcome Prime Urban Properties Resident!

Getting Started

  • You should have received or will receive communication from us or your landlord with your current speed and login information. Please contact us if you need any further assistance.
  • Your Internet uses SupraNet’s redundant high-speed connections directly to multiple Internet backbones for increased reliability
  • Service level guarantee of 99.99% uptime
Find Specific Instructions and Speed Upgrade Options for Your Building!

Select your building below.

SupraNet Customer Service

If you have ANY issues or questions about your Internet service, you can call or email us directly. Do not hesitate. We love connecting with you! Calling us is the quickest way to connect, but feel free to email too.

608.237.6152
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